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Great Customer Service

Went to get my lab work done for my doctor visit next week.

The nurse called me back and the conversation began:


NURSE: What's your date of birth?

ME: March 8

NURSE: Year?

ME: (Jokingly) I'd rather not talk about it.

NURSE: Well you could be 10 years older

ME: (Not amused)

Nurse: We're going to take blood and urine sample today

ME: Uh-Huh.

NURSE: Here's your potty bottle just to remind you

ME: Now you really are making fun of my age

NURSE: (Not amused)

ME: (looking away as we make small talk about the weather and the sling on my arm; shoulder surgery; trying to think up better story than just being stupid and falling; nothing comes to mind)

NURSE: OK, all done, now the urine sample

ME: OK

NURSE: Here, let me help you with that

ME: (Taken aback, slightly amused as well as weirdly intrigued)

NURSE: NO NO! I meant I'll help you open the wet wipe package!!

ME: OK, well, I was just wondering if insurance was gonna cover that part

NURSE: (Not amused)

ME: (Inside bathroom, doing as instructed)

NURSE: (Loudly, outside, to co-worker) You cant' believe what just happened! I told him I would help him with the urine sample!

ME: (not intrigued anymore, just grinning largely)

NURSE: Bye

ME: Yeah

 
 
 

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